Help Center

Alignura is a reusable silicone toe support that combines individual toe channels, a toe loop, and a soft forefoot sleeve. It provides gentle toe separation, cushioning, and support while you wear it.

Unlike a small spacer that sits in just one gap, its sleeve covers a broader area of the forefoot.

1. Start with clean, dry feet.
2. Gently slide the silicone sleeve onto your forefoot.
3. Position the toe loop and toe channels so each toe sits comfortably in place.
4. Adjust the sleeve until it feels snug, not tight. Do not force a bent toe into position.

Check that the material is not twisted or pinching your skin before moving around.

Start with about 30 minutes on your first day, as described in the product instructions. Wear it while relaxing, reading, or watching TV. Increase wear gradually only if it remains comfortable.

Remove it if you notice pain, numbness, irritation, or a change in skin color. More time is not automatically better.

Its slim, flexible design can fit inside roomy shoes, sandals, or clogs. There should still be enough space for your toes and the silicone support without squeezing.

If your shoes feel tight with it on, choose a roomier pair or use Alignura while relaxing at home instead.

Alignura uses stretchable silicone and is designed for use on either foot. Check the dimensions on the product page before ordering.

The correct fit should feel secure but never constricting. If you are unsure about sizing, contact us before buying.

Alignura uses soft, flexible SilkFlex silicone. The perforated forefoot panel lets air through, and the material bends with your foot.

If you experience skin irritation, stop using it and seek advice before trying it again.

After each use, rinse with warm soapy water, pat dry, and store in a cool, dry place. Let it dry before putting it away.

The washable, reusable design means you can use the same pair again as part of your daily routine.

Comfort and fit vary from person to person. Alignura is designed to provide gentle separation and cushioning while worn; it does not guarantee that a hammer toe will permanently straighten within a set number of days.

A stiff or rigid toe needs an assessment from a foot specialist. Do not force it straight or delay professional care for ongoing or worsening symptoms.

If you have a rigid or painful toe, diabetes, reduced sensation, a circulation concern, broken skin, or have recently had foot surgery, ask your clinician whether a toe support is appropriate for you before use.

Our support team can answer product and order questions, but cannot diagnose a foot condition or replace medical advice. For general information, see the AAOS guide to hammer toe.

Orders are processed within 1-2 business days after payment is confirmed, excluding weekends and holidays. Estimated delivery is 5-10 business days from shipment.

These are estimates, not guaranteed delivery dates. Destination, carrier conditions, and customs can affect timing. See our shipping policy for details.

We email your tracking number when your order ships. Use the tracking link in that email to see the latest carrier updates. Tracking may take up to 48 hours to become active.

Cannot find the email? Check your spam folder, then contact hello@vivaharbor.com with your order number.

We ship to the United States, Canada, the United Kingdom, Australia, and additional international destinations. Available countries and the exact shipping charge are shown at checkout.

International customs duties, import taxes, and local fees are the customer's responsibility. If your country is not available at checkout, we do not currently ship there.

Email us as soon as possible with your order number and the change you need. Cancellation may be requested before shipment, but cannot be guaranteed once processing has started.

A $2.00 restocking fee may apply to cancelled orders under our refund policy. Address or item changes are subject to the order's fulfillment status.

If the estimated delivery window has passed, or tracking says delivered but you have not received your package, contact us with your order number and tracking details. We will open an investigation with the carrier.

See the shipping policy for the applicable delivery terms.

Select the 3 Pairs + 1 FREE offer on the Alignura product page, then choose the colors available for each pair. Review the bundle selections, free pair, and total in your cart before completing checkout.

For the current price and available offers, always check the product page.

The guarantee applies to your first purchase of a given product type. Submit your request within 90 days of delivery. It is limited to one guarantee refund per product type per customer or household.

Shipping and handling charges and optional shipping protection fees are excluded. Choosing an exchange instead of a refund voids the money-back guarantee. Read the full refund policy for all conditions.

Email hello@vivaharbor.com with your order number and the reason for your request. We will respond with instructions within 1-2 business days.

Do not send anything back before receiving instructions. Where a return is required, return shipping is your responsibility unless the item was damaged, defective, or incorrect. Use a trackable shipping method.

Contact us within 7 days of delivery with your order number and clear photographs of the item and packaging. Under our refund policy, we will send a replacement at no cost or issue a full refund, at our discretion.

You do not need to return a damaged item. If you received the wrong item, contact us before returning anything so we can give you the correct instructions.

Once approved, and once any required return has been received and inspected, refunds are processed within 5-7 business days to your original payment method.

Your bank or card issuer may take additional time to post the credit.